Customer Privacy

Your details are confidential and you will never receive unsolicited mail as a result of your enquiry to Copylines. The only information we collect about you is as given when you enquire or order. This information is primarily requested to offer a full and efficient customer service. It is our policy not to sell or pass any of this information to any other organisations. All information is collected lawfully and in accordance with the Data Protection Act 1998.

Cookies

Cookies are common pieces of information, stored on your hard drive by your web browser, and may be used to help us monitor your preferences and enhance your experience whilst you use our website. Most browsers are automatically set to accept cookies and you can refuse them if you choose, doing so however will effect the performance and functionality of the website. Cookies only identify computers not individuals and help us to provide an efficient high level of customer service.

Complaints

If you should have a complaint you can either email, phone or fax. We endeavour to respond to all complaints within 1 working day.